Privacy Policy

At Snugsty, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: When you place an order or register on our site, we may collect your name, email address, phone number, billing and shipping addresses, and payment information.
  • Device Information: We collect information about your device, including your IP address, browser type, and operating system, to improve your experience.
  • Usage Data: We track your interactions with our website, such as pages viewed and time spent on the site.

2. How We Use Your Information
We use the information collected for the following purposes:

  • To process and fulfill orders, including shipping and billing.
  • To communicate with you about your orders, promotions, or updates.
  • To personalize your shopping experience and improve our website.
  • To detect and prevent fraud or unauthorized activities.

3. Sharing Your Information
We share your information only as necessary:

  • With Service Providers: For payment processing, shipping, and order fulfillment.
  • For Legal Compliance: If required by law or to protect our legal rights.
  • With Shopify: As our e-commerce platform, Shopify collects and stores your data securely.

4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience, analyze traffic, and track your preferences. You can adjust your browser settings to manage or block cookies, but this may affect site functionality.

5. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the following rights:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications at any time by clicking "unsubscribe" in our emails.
  • Request a copy of the data we hold about you.

7. International Data Transfers
As a UK-based business, your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your information.

8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our website signifies acceptance of the updated terms.

9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at support@snugsty.com.